FREQUENTLY ASKED QUESTIONS
Can I buy tickets at the door?
If there are tickets remaining by the day of the event, they will be sold online ONLY at an increased price. No cash will be handled at the door. But why do that when you can buy them cheaper in advance? Should we reach our maximum capacity in ticket sales, tickets will not be sold the day of or at the door.
How old do I need to be to attend the Black Love Experience?
You must be 21+. Identification is required at the door.
Proud! We will have lots of photographers, so we recommend dressing your fashionable best.
What happens if it rains?
The Black Love Experience will go on rain or shine. Now major snow storms are a different story. We follow all weather advisories.
Can I get a refund for my ticket?
We do not offer ticket refunds. All sales are final. Should inclement weather occur, we will honor all tickets for a rescheduled date.
Can I change the name on my ticket?
We are unable to transfer tickets to another name.
Where is the Black Love Experience and how do I get there?
The location will be held at Town Hall Education Arts Recreation Campus (THEARC) located at 1901 Mississippi Ave SE, Washington, DC 20020. Parking is available in front of the venue and adjacent streets and overflow lots on both sides of the campus. There is a Capitol Bike Share located in front of the venue along with Metro access from Congress Heights Station. You can also use our exclusive promo code BLACKLOVE for a free ride using VIA.
Who do I contact about press inquiries?
For all press inquiries send an email to firstname.lastname@example.org.
Do you offer group sales?
Yes, see our (5+) Group Discount option.
What tender do you accept at the venue?
We accept all major credit cards (including American Express and Discover). No cash handled at the door but we do accept cash inside.
Will there be food and/or drinks at the venue?
Of course! We will have food trucks on the exterior and food for purchase inside. We have two bars located upstairs and downstairs featuring water, alcohol, and mocktails.
Where can I stay near the venue?
Our hospitality partner, Eaton Hotel is offering a special discount for Black Love Experience attendees. Head to Eaton Hotel and use code UNCULT for exclusive rates.
Is there a special hashtag I should follow?
Please direct any additional questions to our Contact page.